Project ON-CALL

The ON-CALL project consortium will develop a bespoke train-the-trainer programme for local residents to develop the skills necessary for deployment as Lay Family Health Advisors thereby providing access to an upskilling opportunity in a really important area that is presently under-served.

Health literacy is a key competence and needs to be regarded as such. It is as essential a skill for inclusion as any other form of literacy. People without appropriate health literacy skills are marginalised and excluded from many of the quality of life options that many Europeans take for granted. 

  • The lay family health advisors trained during the ON-CALL project will engage disadvantaged families across the 8 partner countries and support them to develop the health literacy skills essential to allow them to make informed choices and decisions for a healthy life. The inclusion impacts of the ON-CALL project are significant.

Detailed information about the project is at

This project has been funded with support from the European Commission. This website reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.